Privacy Policy

Please carefully review this disclaimer and privacy policy before using our website. Your use of this website signifies your agreement with the terms outlined in the disclaimer and privacy policy. If you do not agree with these terms, we kindly request that you refrain from using this website.

At Buzzbox Coffee Ltd., we place a high value on privacy and adhere to straightforward, uncomplicated policies. The information provided below pertains exclusively to the Buzzbox Coffee Ltd. website. Please note that Buzzbox Coffee Ltd. assumes no responsibility for the privacy practices or content of external websites linked to from our site.

Our Commitment to Your Privacy

We consider the responsible handling of personal information collected on our website to be of utmost importance. To that end, we have implemented this Privacy Statement. The nature and extent of information we gather from you through our website, including our contact mailboxes, contact forms, subscription forms, purchasing process, and any other forms, depend entirely on the information you willingly provide.

As the EU GDPR is an EU Regulation, it no longer holds jurisdiction over the UK. Therefore, as a UK-based company, Buzzbox Coffee Ltd. is required to adhere to the guidelines set forth in the Data Protection Act 2018 (DPA 2018).

Information Utilization

We employ your personally identifiable information exclusively for the purpose of responding to your inquiries and furnishing you with information regarding Buzzbox Coffee Ltd. Furthermore, we may use this information to provide you with marketing materials about Buzzbox Coffee Ltd. unless you opt out of receiving such materials, as detailed below. Additionally, we utilize personal information to deliver services to our clients, maintain client relationships (which includes notifying our clients and potential clients about offers and services of potential interest), and support other business-related activities.

Information Gathering

Buzzbox Coffee Ltd. employs Google Analytics to monitor website traffic. However, we do not collect any personal data from website visitors unless it is provided voluntarily. Our website may invite you to contact us or furnish information about yourself.  This is achieved via our website elements, already listed above, such as our contact mailboxes, contact forms, subscription forms, purchasing process, and any other forms.

We employ the information you provide to:

  • Supply information regarding any product you have inquired about or purchased from us.
  • Execute, monitor, and analyze our business and website operations.
  • Get in touch with you (unless you indicate a preference to the contrary) regarding special offers, equipment or pricing changes, related to Buzzbox Coffee Ltd. that may be of interest to you.
  • Solicit your feedback concerning your experiences with Buzzbox Coffee Ltd.
  • Comply with all applicable laws or regulations within any jurisdiction.

Information Sharing

We retain the personal information you supply to us only for as long as required to fulfil the purposes for which the information was initially collected or as mandated by law. We do not sell or share personal information with third parties except as necessary to conduct our business or fulfil your requests, as required by law or other legal procedures. We never sell your personal information. When you electronically submit data to Buzzbox Coffee Ltd., you explicitly consent to the trans-border transmission of data collected via our website.

Information Protection

We have established both technological and operational security policies and procedures to safeguard your personally identifiable information from loss, misuse, alteration, or accidental destruction. Buzzbox Coffee Ltd. personnel with access to this data have been trained and are obligated to maintain its confidentiality. However, we cannot guarantee that these safeguards will always be foolproof.

Website Security

Our website uses HTTPS and an SSL certificate.  This means you can rest assured that your personal data is being kept safe and secure. Here’s how these technologies work together to protect your information:

  1. Encryption: Your personal data, such as login credentials, credit card details, and any other sensitive information you provide, is encrypted before it’s sent over the internet. This means that it’s transformed into a code that can only be read by the intended recipient – the website’s server. Even if someone tries to intercept the data during transmission, they won’t be able to make any sense of it.
  2. Data Integrity: Not only is your data encrypted, but its integrity is also maintained. This ensures that the information you send remains unchanged during its journey from your browser to the website’s server. If any unauthorized modifications are detected, the SSL certificate steps in to prevent the transmission of tampered data.
  3. Authentication: SSL certificates play a crucial role in confirming the identity of the website you’re interacting with. They serve as a digital ID card, assuring you that you’re indeed on the legitimate website you intended to visit. This helps protect you from falling victim to phishing attacks and ensures that you’re sharing your data only with trusted sources.
  4. Visual Trust Indicators: To make this security more tangible, your browser displays visual cues when you’re on a secure website. You’ll notice a padlock icon in the address bar, and the website’s URL will start with “https://”. These indicators are a clear signal that your data is in safe hands, instilling confidence in your online interactions.
  5. Protection Against Eavesdropping: Without these security measures, your data would be sent as plain text, vulnerable to eavesdroppers. However, with encryption in place, it becomes incredibly difficult for cybercriminals to intercept and decipher your personal information.
  6. Search Engine Preference: Websites using HTTPS tend to rank higher in search engine results, thanks to search engines’ preference for secure websites. This means that when you search for information online, you’re more likely to encounter websites that prioritize your data’s safety.

In summary, when you see the “https://” and the padlock icon in your browser’s address bar, know that your personal data is being handled with the utmost care. It’s encrypted, its integrity is safeguarded, and you’re on a verified, secure website. Your online experience is not only convenient but also highly secure.

About Cookies

What are cookies and what are they used for?

A website cookie is a small text file that a website sends to your browser and stores on your device when you visit it. These cookies serve various functions, such as remembering your preferences, tracking your online behaviour, and improving your browsing experience. They can be session-based, which is temporary and deleted when you close your browser, or persistent, which remains on your device for a set period. Websites use cookies to recognize and customize your experience, enhancing usability and personalization. It’s important to note that while many cookies are harmless and beneficial, managing your cookie settings can help protect your privacy and security online.

How we manage cookies

To manage the cookies and similar technologies used (Google Analytics, tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at https://devowl.io/rcb/data-processing/.

The legal basis for the processing of personal data in this context are Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consent.

Questions and Comments

Buzzbox Coffee Ltd. acknowledges its responsibility to protect the online privacy of your personal information. If you have questions or comments concerning how we handle your personal information or would like to opt out of receiving marketing materials from us, please contact us. You may also use this address to communicate any concerns you may have regarding compliance with this Privacy Policy. Buzzbox Coffee Ltd., 6 St Ann’s Road, Chertsey, Surrey KT16 9DG.